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Frequently Asked Questions

Q: Why do I need a website for my business?

A: A web site is a 24/7 digital salesman, whose primary goal is to sell your products and inform your potential & current clients. In this day and age, a web site is a vital marketing tool just as a telephone was to business 50 years ago. t allows you to create a professional image for your business and is more economic than other traditional advertising methods such as print ads, yellow pages, TV & radio advertising. Your business is marketed globally as well as locally to an audience of millions. With so many benefits the question should not be why, but why not?

Q: How long will it take to design my web site?

A: The time required to complete a web site project varies, depending on the web site size, design complexity, programming requirements and our current schedule of other projects in hand. We will give you a time estimate when we discuss your project.

In most cases the time to complete a web site is dictated by the client, and how soon you as the client are able provide us with the essential documents needed , such as copy or text and pictures. A simple brochure site can be up and running in 1 or 2 weeks or less. More complex projects can take longer. When we know your exact requirements, we will set up a schedule with a realistic end date.If you have a deadline in mind we will do everything we can to meet that deadline for you.

Q: What do I need to supply to build a website?

A: You will need to supply us with the text and pictures you want to appear on your website. The more complete this material is, the easier and cheaper the process will be. You can supply your own text and pictures (e.g. full sized jpegs from digital cameras) via email , cd or we can load them onto a thumbdrive from your computer. If you do not have images or text for your website we can provide these services to you at a nominal fee.We can also search for pictures or graphics for you on the internet, if you don't have any of your own. It is also helpful, if you have any particular ideas about colors schemes or styles that you want, to tell us as much as possible at the start.

Q: How much does a website cost?

A: What your website will cost will depend, to a great extent, on what you want (number of pages required, functions on the website, etc) every website is unique, the time involved in one can vary considerably compared to another. This is why we offer a free price quote so we can give you an estimate as to how much the project will cost before we start developing the project for you.

We request a 50% deposit of the total project cost to begin the design process & the remaining balance of payment is then due upon completion of the project and the website going "live".

Payment can be made by cash or check or you may make an online payment with a credit or debit card via Pay Pal on our payment page.

Q: Why should I use online marketing in my business?

A: Internet marketing allows you to advertise your products or services continuously to local and international markets. It is less costly than traditional marketing methods and reduces printing requirements. It allows you to capture leads and customers who are actively searching for your business or services.

Q: What is a domain name?

A: A domain name is a unique address which points to your website. Eg. www.m1netsolutions.com. Call it your "phone number" on the internet. Many personal sites use only the domain name of their Internet Service Provider (ISP) but we strongly recommend you get your own domain name if your site is for a commercial business.

Q: How do I register my domain name?

A: First, you will need to check if the domain name you are looking for is available to be registered : you can use our free on-line search facility on our M 1 Net Host website in order to determine whether a domain name is available and, if not, the organization or person to whom it is registered, and at what time that registration was made. We can offer you advice and help in registering your domain name if you need it.

Alternatively, most web hosting companies allow you to do the same checking before you get a webhosting package which will be associated with the domain name you have chosen. Note: Registering and owning a domain name does not mean that you are not liable to adhere to all patents, trademarks and copyrights other companies have on names similar to your domain name. We suggest you contact an attorney who can explain to you the laws of this area. There is a link to our recommended source for this service on our Useful Links page if you do not have your own business attorney.

Q: What is Web Hosting?

A: Web hosting is the process of renting web space or storage on a remote server/computer which "hosts" your website files so that they can be viewed on the internet once your website is published and "live". Web hosting companies offer several web hosting packages. We can help you to determine which one is the best for your requirements.

Web hosting can most often be purchased together from the same company that you register your domain name with.

Q: Do you sell domain names or offer web hosting?

A: Yes, we offer domain name registrations and web hosting through our web hosting company site M 1 Net Host. We believe that our clients should have complete control over their website, which means you may choose a separate web hosting company other than M 1 Net Host to provide you with these services if you so desire . We will be happy to help you to determine which web hosting company and which web hosting package is the best for your requirements.


Q: I already own a domain name, can I use it with your companies services?

A: Most of the time, transferring your domain name to a new web server is a straightforward process. In any case, we will be happy to assist you with this.

Q: I don't live in Michigan, can I still use your services?

A: Yes! By using the Internet, email and the telephone, we can communicate effectively with clients in any location.

Q: Do you recommend full flash web sites?

A: No. not all search engines cannot fully index full flash web sites. We do not design or offer flash websites, so if that is what you are seeking we are not the company for you. We do have several other local designers we are willing to recommend for flash websites if you so desire.

Q: What is a search engine?

A: A web search engine searches for information on the public web by sending out a spider to fetch as many documents as possible. The most well known search engines include Google, Yahoo & MSN.

Search engine traffic is considered to be the best traffic a website can receive, along with printed or online directories : nearly 85% of traffic to most web sites is found by using a search engine or directory.

Q: How do search engines work?

A: Search engines are very complicated computer programs, many of which are patented or are trade secrets. For example, the technology that powers the market leader Google's search engine is called PageRank or PR for short . With PageRank, one of the most important requirements is to have several other diverse sites or online directories link to you. Search engines employ the use of "spiders" or "bots" to gather information from websites. The spiders continuously crawl websites pages, following the links on the pages. This is one attribute of your web visibility that our services can help you to optimize.

Q: What are 'meta tags'?

A: The meta tag in HTML is not a required tag when you're creating your web pages. The meta tag is used by search engines to allow them to more accurately list your site in their indexes. While modern search engines mostly look at the content of your pages, meta tags are still important for ensuring that the search engine properly classifies your site.You will never see these names in the browser window, but search engines use them to index your web site. Meta Tags are crucial for getting listed on the major search engines. For assistance in generating your meta tags call or email us today.

Q: What does "optimizing a website" means?

A: It's essential for a web designer to find a balance between several elements : usability (e.g. navigation menu), accessibility, search engine visibility and fast download time. For example, if your website is not accessible, you will lose visitors; if it has a low visibilility for search engines, you will lose potential visitors. This is also commonly referred to as "search engine optimization", or SEO for short.

Optimizing your website means optimizing your website pages so that you get the best possible rank listings within the search engine results for a particular term, keyword or keyword phrase.

Q: I have a new website but why isn't it in the search engines yet?

A: It can take a certain time before the spiders used by search engines find your first pages and include them in the search engine's results. That is if search engine optimization techniques have been employed in the design of your website. We can offer you an evaluation of your current website and explain why you may not be getting results and what you can do to improve these results.

Q: Why can't I find my web site in the search engines?

A: Once your site has been built and search engines find it, they may require several weeks, or even months to actually spider and list your web site in their search results or directories. How fast your site is listed depends on each individual Search Engines site crawling database schedule. Watching your server traffic logs for visiting spiders can help to determine this. However, even indexing of your web site does not mean that it will appear high on search engine result pages for any given keywords. It takes a lot of effort and time to get a web site rank high for certain competitive keywords. It is relatively easier to rank high for keywords or key phrases that are seldom used and non-competitive. For such services we recommend that you contact us to set up a consultation on the costs for a search engine marketing program.

Q: How do search engines rank a web site?

A: Every search engine uses a different algorithm for ranking the various websites. An algorithm is a very complicated set of rules that a site needs to adhere to, in order to rank well in the search engine's results. These algorithms often change, which may result in a high ranking website being dropped to a lower search engine rank position. Our company prides itself with staying on top of the ever changing world of SEO rankings tactics.

Q: When I type the relevant keywords for my business, why doesn't my website appear or why is it low in the results?

A: This is where Search Engine Optimization (SEO) becomes important: it is the process of increasing the number of visitors to a web site by ranking high in the search results of a search engine. The higher a website ranks in the results of a search engine, the greater the chance that it will be visited by potential clients.

By properly designing your website, we will first ensure that search engines easily find your pages and index them : this is the first (and an important) step..

However, a "newly created website" is usually not of great interest to search engines in comparison to its longer established competitors : this is perfectly normal and logical; the process of becoming popular is time consuming and requires a good knowledge of how search engines work. The quality of your website content and the adding of new and "fresh" content to your website also is a key to achieving high search engine rankings naturally.

Ethical SEO techniques will improve the chances that the site will be found by the search engine and well placed : the goal after that is to have your pages appear in the top results.

We can offer SEO packages on a monthly basis, which includes a monthly report on how well your site is doing. To find out more about SEO and how it could benefit your business, please have a look at our Search Engine Optimization Page or contact us for a consultation.

Q: What is an email mailing list?

A: An email mailing list is just like a conventional mailing list - it allows businesses owners to maintain a list of customers, businesses and distribute communications to those on the list. An email list is convenient because you can write one email, click the Send button, and the message is automatically personalized and distributed to everyone on the list. These lists are a good way to stay in touch with your customers, announce special events or discounts, and offer promotions.

Q: Is a email mailing list considered spamming?

A:
The mailing list systems M 1 Net Solutions utilizes ensures your emails will not be considered spam (unwanted emails). Your customers can opt out of your mailing list at anytime they wish by clicking a link in the email and selecting the opt out check box. Similarly, new customers can sign themselves up using a simple form. Email marketing can greatly increase your sales and ROI.


Q: Do you offer professional photography or graphic design services?

A: Not directly, but if your project calls for copywriting, photography, original illustration, streaming video or other creative services, just let us know. We have an extensive network of creative associates that we work with. We would be happy to make a recommendation to you for these services and you can find a number of them listed on our Useful Links page.

© 2011 M 1 Net Solutions